Expansion and Increase in Outpatient Service Highlight Windham Hospital’s Fiscal 2012Hospital looks to future expansion at Annual Meeting
Willimantic--The soon to be opened Windham Hospital Family Health Center, hospital expansion in Hebron and Storrs, an increase in outpatient service and a $4.2-million dollar gain in net revenue were named as highlights of fiscal year 2012 during Windham Hospital’s annual meeting of its’ Board of Corporators held at the hospital on Thursday, January 17.
During the meeting Hospital President and CEO Steve Larcen, Chair Lin Klein and members of the hospital’s executive team discussed the hospital’s major achievements in FY12.
“This past year will undoubtedly be remembered as a milestone year for Windham Hospital,” said Larcen. “With its strong foundation of support, the hospital continues to embrace revolutionary changes in health care delivery that have made it a leader in community care. This evolution falls directly in line with the vision of Hartford HealthCare: to provide world-class coordinated care close to home,” Larcen said.
Klein said, “Despite this challenging economy, the hospital continues to execute a growth strategy that ensures that community members have easy access to high quality medical care involving the latest technology and innovation.”
Throughout the meeting, executives noted several accomplishments in FY12 including:
· Construction of the 33,000 square foot Windham Hospital Family Health Center scheduled to open in Spring 2013
· Planned opening of the Women’s Health Center Hebron—Spring 2013
· Planned opening of the Storrs Family Health Center—Summer 2013
· A $4.2-million dollar growth in net revenue over FY11
· Increased outpatient services
· Improved clinical documentation generating more than $3-million
o Emergency Department—eight percent increase
o Imaging/Radiology— nine percent increase
o Cardiac/EKG—seven percentincrease
o Outpatient Rehab—three percent increase
o Outpatient Surgical Procedures—.3-percent increase
· Implementation of Electronic Medical Records
The Family Health Center, funded in large part by $8.3-million dollars in state bond money, will house dozens of primary care physicians, oncologists, orthopedic surgeons, general surgeons, nurse practitioners, physical therapists and laboratory workers.
Other highlights on FY12 included:
· Expansion of the hospital’s Cancer Patient Navigation Program thanks in part to a $100K gift from the Ossen family foundation
· A record $1.2-million in contributions received from individuals, corporations and local organizations
· Community Benefits Program that helped more than 14,000 people in Eastern Connecticut and totaled more than $1.6 million in charity care
· The addition of nine new physicians including two cardiologists. The hospital now has three full-time, in-house cardiologists.
Also during the meeting, James Cardon, MD, Chief Clinical Integration Officer, Hartford HealthCare told corporators how clinical integration helps promote Hartford HealthCare and Windham Hospital’s vision of providing world-class coordinated care, and strengthens access to care close to home by enhancing local healthcare delivery capabilities.
Dr. Cardon said the keys to effective clinical integration are finding out what the patient needs, and when; actively participating in managing patients overall health rather than just addressing problems as they arise; and understanding the cost of care.
“Clinical integration is a standard platform of quality and performance,” said Cardon. “The Hartford HealthCare system has an enormous amount of resources across a large geographic area that helps us accomplish these goals.”
Windham Hospital, founded in 1933, is a non-profit, acute-care community hospital serving 19 eastern Connecticut towns. It has 131 beds, conducts nearly 4,000 surgeries annually, and its emergency department has been ranked among the top 1 percent of hospitals nationwide for patient satisfaction.