The Windham Hospital Medical Oncology/Hematology Services are provided in collaboration with Oncology Associates, PC, of the Helen and Harry Gray Cancer Center of Hartford Hospital.
You are not alone.
Our Patient Navigators understand how frightening and overwhelming this journey must seem to you.
We will be here for you every step of the way to answer questions, explain options, or just listen.
From screenings and diagnosis to treatment and support, all the services you need are conveniently located.
Let us show you the way.
Patient Navigators can:
- Serve as a liaison between you and your medical team to help you better understand your treatment options
- Guide you through the health care system
- Help you find answers to your questions about medical issues, financial and insurance needs
- Direct you to hospital, community, and American Cancer Society support programs
- Offer tools to help you keep track of your appointments, lab results, medications, insurance claims and other journey-related information
- Coordinate transportation to and from cancer treatment
- Provide emotional support to you and your family by phone and/or face-to-face
- Arrange interpretation services when there is a language barrier
- Ensure your access to health services and information
- Improve your over-all health care experience
- Reduce the number of delayed or missed appointments
- Advocate for and ensure timely delivery of early detection and treatment of cancer
We are here.
Oncology Program Services Provided at Windham Hospital include:
- Each Wednesday from 6 - 7:30 pm, our staff members facilitate a support group for cancer patients and their families.
- Our dietary department is privileged to have on staff a specially trained Oncology Dietician
- Pastoral care services are available to help our patients when needed
- Free integrative therapies are available to patients in active treatment such as acupuncture, massage, reiki and meditation. If interested please contact Mary Horan, 860.456.6766.
Oncology maintains a regular business schedule, Monday through Friday, 9 AM to 5 PM in the Hatch Wing of Windham Hospital. To make an appointment, please call 860.456.9116, extension 2326. For all other services or questions, please contact the Oncology Services Program at 860.456.6896.
To enhance the lives and well-being of people in the communities we serve by providing quality health care.
- Our team works in a collaborative environment with many domains of specialized professional care. Tumor boards are held regularly to discuss best practice and allow time for all hospital providers in collaboration with providers from our partner entities. All of our Oncology Physicians are Board Certified in Oncology and attend ongoing programs to enhance and expand their ability to provide the most current and optimum care for our patients.
- Our APRN is ANCC certified and attends oncology-related education annually. She works collaboratively with our Oncology Physicians to provide nursing leadership & to improve outcomes for patients with cancer and their families by increasing health care access, promoting clinical excellence, improving patients' quality of life, documenting patient outcomes, and increasing the cost-effectiveness of care.
- We maintain a Staff of Registered Nurses who maintain membership in their Oncology Nurse’s Association. They remain current provider status at all times in Biotherapy and Chemotherapy Administration through the Oncology Nurses Association.
- Annual competency is reviewed through a skills review and through Department testing. Monthly Education programs/ journal review are provided to assist them in maintaining current information.
- Our Oncology Nurse Educator and Our Navigators work to educate and support our staff and our patients as they face the challenges of diagnosis and treatment from point of entry through the survivorship experience
We will be recognized as an outstanding community Oncology Care Provider in Connecticut. Across the generations, our patients and their families will experience healthcare that is consistently high in quality, seamless in transition and accessible to all. We will be the leader in healthcare and a catalyst for improving the communities we serve.
- Our Staff is dedicated to maintaining competency and collaboration that will support high quality care.
- We will develop a program within our community that brings continued modalities and opportunities for optimum survival of our patients.
Integrity: We Do the Right Thing
Our actions tell the world what we are and what we stand for. We act ethically and responsibly in everything we do and hold ourselves accountable for our behavior. We bring respect, openness and honesty to our encounters with patients, families and coworkers and support the well-being of the communities we serve.
Caring: We Do the Kind Thing
Every Oncology staff member touches the lives of the patients and families in our care. We treat those we serve and each other with kindness and compassion and strive to better understand and respond to the needs of a diverse community.
Excellence: We Do the Best Thing
In Windham Hospital Oncology only the best will do. We work as a team to bring experience, advanced technology and best practices to bear in providing the highest-quality care for our patients and families. We devote ourselves to continuous improvement, excellence, professionalism and innovation in our work.
Safety: We Do the Safe Thing
Patients and families have placed their lives and health in our hands. Our first priority—and the rule of medicine—is to protect them from harm. We believe that maintaining the highest safety standards is critical to delivering high-quality care and that a safe workplace protects us all.
Collaborating with families, acknowledging their strengths and resources, and respecting their choices and priorities are the cornerstones of Family Centered Care at Windham Hospital.
Standards of Behavior
Our staff and the service they render to this community are indicators of our success as an organization. These Standards of Behavior have been embraced by our entire staff and are displayed throughout the Hospital for all to see. These Standards represent the expectations of our staff at all levels of the organization and form a solid foundation for growth into the future. Together we continue to have an impact on the many lives we touch.
• Create a positive first impression.
• Listen, investigate, and respond to concerns.
• Treat everyone with respect.
• Safety, confidentiality, and privacy are primary concerns.
• Display an attitude of professionalism at all times.
|Kate Starkey, BS, ICCE, Manager, Oncology Services, Outreach Educator and Certified Spanish Translator, graduated from Randolph-Macon College in Ashland, VA in 1987 with a Bachelor of Arts in Spanish. Kate began working in the realm of oncology services in October 2003 through the Connecticut Breast & Cervical Cancer Early Detection Program. In 2009 she completed her certification as an Internationally Certified Childbirth Educator. In March 2012 Kate was named as the Manager of Oncology Services. This department oversees all of our cancer screening grants, patient navigation, support groups, survivor services, oncology education of our in-patient nursing staff, and coordinates our Cancer Committee meetings. Kate also serves as the hospital liaison to the American Cancer Society.|
|W. Jeffrey Baker, MD, graduated from Dartmouth College and continued on to the Tufts University School of Medicine. He completed his residency and fellowship in Hematology/Oncology at the Walter Reed Army Medical Center in Washington, DC. Currently, he serves as the site director for the UCONN Hematology Oncology Fellowship Program. He also sits on the Cancer Committees at Hartford Hospital and Windham Hospital, and he is an assistant clinical professor at the University of Connecticut School of Medicine. He is board certified in Internal Medicine, Medical Oncology, and Hematology. Offices: Hartford, Windham, and Avon.|
|Mark E. Dailey, MD, graduated from Georgetown University and continued onto the University of Connecticut School of Medicine. He completed his residency at the Newton-Wellesley Hospital, Newton, MA, and his fellowship at the Beth Israel Deaconess Medical Center. He is an assistant clinical professor at the University of Connecticut School of Medicine. He is board certified in Internal Medicine, Medical Oncology, and Hematology. Offices: Hartford, Windham, and Avon.
|Timothy J. Hong, MD, graduated from Harvard University and continued onto the Yale University School of Medicine. He completed his residency at the Yale-New Haven Hospital and his fellowship at the Duke University Medical Center, where he was both a GlaxoSmithKline Fellow in Clinical Pharmacology and an Armstrong Fellow in Cancer. Currently, he is an assistant clinical professor at the University of Connecticut School of Medicine. He is board certified in Internal Medicine, Medical Oncology.|
|Pragna Kapadia, DO, graduated from the University of Connecticut and continued onto the University of Medicine and Dentistry of New Jersey School. She completed her residency and fellowship at the University of Connecticut School of Medicine. Currently, she is an assistant clinical professor at the University of Connecticut School of Medicine. She is board certified in Internal Medicine, Medical Oncology, and Hematology. Offices: Hartford and Windham.|
|Jeffrey M. Kamradt, MD, graduated from the University of Notre Dame and continued onto the Indiana University School of Medicine. After completing his his residency at the Yale University School of Medicine, Greenwich Hospital, he went on to do his fellowship at the University of Michigan Hospitals. Currently, Dr. Kamradt is an attending physician at both the Hospital of Central Connecticut in New Britain and the Bradley Memorial Hospital in Southington. He is also an assistant clinical professor at the University of Connecticut Medical Center. He is board certified in Internal Medicine, Medical Oncology, and Hematology. Offices: Hartford, Windham, and Southington.|
|Melissa O’Neill, APRN, obtained her BS in nursing and MS in Adult Primary Care Nursing from The University of Connecticut. She has served as a nurse at the University of Connecticut Health Center, as a nurse and hospice coordinator at the East Hartford VNA, and as a nurse at Oncology Associates. After obtaining her A.P.R.N, Melissa worked as a nurse practitioner at The Connecticut Hospice in Branford, CT, Genesis Eldercare in Windsor, CT, and Geriatric Health Services in Newington, CT. Melissa returned to Oncology Associates as an APRN in 2008.|
|Patricia Zikorus, RN, MSN, OCN, is the Oncology Clinical Nurse Educator. She Also Acts a s a Nurse Navigator for patients who may have any one of several diagnoses of Cancer. She received her Master’s in Nursing Education at the University of Hartford. Patricia Joined the Windham Hospital’s Oncology Team in July of 2012.|
|Lori A. Surber, RN, BSN, serves as the Oncology Nurse Navigator for breast and colorectal cancer patients. She also acts as a Case Manager for the Connecticut Breast and Cervical Cancer Early Detection Program and the Connecticut Colorectal Cancer Control Program. Lori also acts as our Outreach Worker educating the community through outreach programs, workshops, seminars, and support services. She obtained her BS in Nursing from Saint Joseph’s College in West Hartford, Connecticut and joined the Windham Hospital Oncology Team in January of 2013.|